Logbook Breaking Bad News
Category: SWOT and LogBook Days - Other
Date: April 10th 2015 9:00am until 12:30pm
Location: Seminar Room 17, Learning and Research Centre, Southmead Hospital, Bristol BS10 5NB
Essential Logbook afternoon lead by Clare Kendall - National Advanced Communication Skills Trainer
The session will cover:
- Difficult communication
- Practising communication skills
- 'Goldfish' scenario
Trainees who attend need to come prepared with a few cases in mind of difficult communication issues and focus on what they found difficult about the communication and not just the fact it was a difficult situation.
Open to Severn and Penisnula trainees
Cost for this morning session £15 to include lunch
Programme
09.00-09.15 Introduction & icebreaker
09.15-10.00 Difficult Communication – your issues (working in threes)
10.00-11.00 Goldfish Bowl Scenario
11.00-11.15 Coffee
11.15-12.00 Practising Communication Skills
12.00-12.30 Feedback and Close